The most important thing to me is that
this is a wonderful and pleasant experience for you and that you will come back and visit
often to check out the new goodies I find in my travels. If you have any questions
about the ordering, return, or shipping policies below - please e-mail me - I'm sure that between us we can make this a
good time.
You may place and pay for your order several different
ways. You may be assured that all customer and payment information is kept strictly
confidential. I do not sell my customer lists to anybody under any circumstances.
We accept personal checks or U.S. funds money orders
with a written copy of your order and of course, Visa, MasterCard, American Express
or Discover. For your protection, I keep these numbers on file here so you don't
have to send this information over the internet with every order.
Special Orders: Items which are not
usually stocked by Elegant Stitch require full payment at the time of orders. All other
special orders will be held for two weeks after notification. After that time, all unpaid
merchandise will be put back on the sales floor.
Returns: For the protection of all, you cannot return books,
chart packs, graphs, opened kits, floss, fibers, custom-cut fabric, mats or frames. In
addition, special orders cannot be accepted for returns because they are not items the
shop carries.
Shipping costs based on weight of
the items and there are no "handling" fees. Every attempt will be made to
ship to you as quickly as possible. Anticipating the arrival of a package is very
important to us all.
You may print off the Order Form,
complete the information and fax it to me at 209/529-5008.
Please include your e-mail address and telephone number so I can contact you if there are
any questions. Fax orders must be credit card charges only please.
If you feel more secure with mailing me
your credit card number - please e-mail me and we can make arrangements for
that. Print off the Order Form, fill it out and
send it to:
Elegant Stitch
401 Bangs Avenue, Suite C
Modesto, California 95356
I will keep that credit card number in
your file and you may use that number any time.
Or e-mail lois@elegantstitch.com
with the information requested on the order form. I will confirm receipt of
your order.
We ship every day we are open...and normally orders are
turned around in 48 hours if everything is in stock. Additions to orders just slow
that process down so any help in that respect would be much appreciated.
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